Roles & Responsibilities:
User Research: Conducting Heuristic Evaluation, Competitive Analysis, User Interviews, and Unmoderated Usability Tests.
UX Design: Developing interactive prototypes with multiple rounds of iterations.
Collaborating with stakeholders (Software, Product, Data) directly to scope, define, and deliver design outcomes.
Tools:
Figma
Usability Hub
Jira
At-A-Glance:
I’ve been working with the UX team at Allied Solutions to enhance the experience of a data analytics tool, as well as undertaking UX Research. The main goal for my project is to understand the inefficiencies and simplify the existing experience for its navigation system, upload system, and data dashboard.
The Process
The Numbers
My internship is full of fun times and cool achievements. Here are the numbers that represents my time at Allied (and it’s still growing!)
150+
Wireframes Created
6
Features Improved
120+
Design System Components
Transitioned to Figma
Usability Tests Conducted
8
>78%
Increases in success rates for certain tasks
5
Rounds of Iterations on Low&Hi Fi Prototypes
20+
Feedback Sessions
Organized
1K+
Playlist Listened
All of my work during this internship is under an NDA, this case study is a high-level overview and does not contain all the specific details of the project. Please find the password on my resume if you’re a hiring manager or recruiter.🔑 Otherwise please reach out to me personally if you have any questions regarding my work.
Experience
This internship, starting in the Summer of 2022, began in-office and extended to remote as I went back to school. This is all about learning how to move things fast and take the initiative on the team. I’ve also spent my free time networking with other designers, researchers, engineers, and managers from various teams to learn more about their teams and favorite parts of their job.
Our Intern Group
Me @Summer Intern Presentation
Working From School
What I’ve learned
Research is never done.
Being the one and only UX resource for a new product with dozens of features, getting started to understand the product and prioritize different functionalities were the biggest challenges for me. I’ve learned to move ahead without knowing the perfect answer to the questions, but write them down and look back as I learn more about the product.
The importance of being proactive about seeking feedback.
Engaging with the team and stakeholders constantly to receive feedback on the constraints, limitations, and requirements was crucial to pushing my design forward. It allowed me to truly understand the feasibility, desirability, and viability of different versions of the wireframes.
Accomplishing time-boxed goals.
Setting goals and making timelines for each phase helped me with making progress even when there were drawbacks to some tasks. I’ve learned to walk past the hurdles and keep moving with trying multiple ideas.